Terms and Conditions

GUIDELINES FOR USING OUR WEBSITE

Temporary Access:

• Our website grants temporary access, and we retain the right to modify or withdraw our services without prior notice. We hold no liability if the website is inaccessible for any reason, at any time.

Restricted Access:

• Occasionally, certain sections or the entire website may be restricted to registered users only.

Security Measures:

• If provided with a user ID, password, or any other security information, it must be kept confidential and not shared with third parties. We reserve the right to deactivate any user IDs or passwords if we believe you’ve violated our terms.

Compliance:

• Users must adhere to our acceptable use policy when using our website.

Responsibility:

• Users are responsible for ensuring they have the necessary arrangements to access our website and ensuring that others using their internet connection are aware of and comply with our terms.

OWNERSHIP AND USAGE OF CONTENT

Intellectual Property Rights:

• We hold ownership or licenses to all intellectual property rights associated with our website and its published materials. These rights are safeguarded by copyright laws and treaties globally, and all rights are reserved.

Permitted Usage:

• You are allowed to print one copy and download extracts from our website for personal reference. You may also share materials within your organization.

Restrictions:

• Modifications to printed or digital copies of materials are strictly prohibited. Additionally, you must not use any multimedia elements separately from accompanying text.

Acknowledgment:

• Proper acknowledgment of our status as well as that of any contributors as the authors of the content on our site is mandatory.

Commercial Usage:

• No part of the materials on our website may be used for commercial purposes without obtaining a license from us or our licensors.

Consequences of Breach:

• Any unauthorized printing, copying, or downloading of our site’s content will result in immediate cessation of your right to use our site. At our discretion, you may be required to return or destroy any copied materials.

RELIABILITY OF POSTED INFORMATION

Information Disclaimer:

• The commentary and materials posted on our website are not intended to be construed as advice to be relied upon. Therefore, we absolve ourselves from any liability or responsibility arising from reliance on such materials by visitors or those informed of its contents.

REGULAR SITE CHANGES

Frequent Updates:

• We consistently update our website and reserve the right to modify its content at any time. In circumstances where necessary, we may temporarily suspend access to the site or close it indefinitely. Please note that any material on our site may become outdated, and we are not obligated to update such content.

OUR RESPONSIBILITY

Disclaimer of Guarantees:

• The content presented on our website is provided without any assurances, conditions, or warranties regarding its accuracy. In accordance with the law, we, along with other entities within our group and third parties associated with us, explicitly exclude:

      o All implied conditions, warranties, and other terms that may otherwise arise from statutes, common law, or equity.

Limitation of Liability:

• We disclaim any liability for direct, indirect, or consequential loss or damage suffered by any user in connection with our website. This includes but is not limited to loss of income, business, profits, contracts, anticipated savings, data, goodwill, or wasted office time. Any loss or damage, regardless of its nature or cause (whether due to negligence, breach of contract, or otherwise), is covered under this exclusion, except for claims concerning tangible property or direct financial loss not falling within the excluded categories.

Exceptions:

• Our liability remains intact for death or personal injury arising from negligence, fraudulent misrepresentation, misrepresentation on fundamental matters, or any other liability that cannot be lawfully excluded or limited.

Please note: This disclaimer does not affect your statutory rights.

YOUR DATA AND SITE USAGE

Data Processing:

• We handle your information in compliance with our Privacy Policy. By using our site, you consent to this processing and confirm the accuracy of all provided data.

SITE TRANSACTIONS

Subscription Terms:

• By subscribing to a service, you agree to recurring payments on specified billing dates. Details are provided on the service page, visible in your online portal. Payments are automatically processed using your stored payment method. Permission to charge is not re-requested as subscriptions remain active until canceled. Cooling-off periods and cancellation terms are clearly stated for each service, with specific notice periods required.

SERVICE PROVISION

In-house Services:

• All services advertised are provided by our team, except for our Call Answering Service, which is subcontracted. We disclaim liability for losses resulting from unattended calls or mishandled messages, including our SMS-to-email service associated with Virtual Number Services.

ACCOUNTANCY AND BUSINESS SUPPORT

Service Limitations:

• While we offer general business assistance, we do not provide financial advice or handle VAT returns or Annual Accounts. We can facilitate connections with third-party accountancy firms for these services, with contracts established directly with them.

LIABILITY DISCLAIMER

Indemnity Clause:

• Neither party is liable for various losses, whether in contract, negligence, or otherwise. This includes but is not limited to loss of profit, revenue, business, or agreements, as well as any indirect or secondary consequences of actions or omissions.

USAGE TERMS FOR VIRTUAL OFFICES

Business Use Only:

• Our virtual office addresses are designated for business purposes exclusively. Directors of your business must provide valid Photo ID and proof of residential address.

Directorial Changes:

• Any changes to your business’s directors must be promptly communicated to us.

Personal Mail Consideration:

• If you require a virtual address for personal mail receipt, please contact us before signing up. Each case will be individually assessed for eligibility.

Address Usage Guidelines:

• The allocated address, including the full office number, must be used in its entirety at all times. You may use our address for company registration, receiving company and director-related post, and business marketing purposes.

Prohibited Uses:

• Use of our address for illegal activities or avoiding lawful actions, such as parking or driving fines, is strictly prohibited.

Subscription Requirements:

• Usage of our address is permitted only with a valid subscription. Limits on the number of businesses permitted vary based on subscription level.

Termination Rights:

• We reserve the right to terminate services for parties engaging in unethical practices or breaching terms. Compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements is mandatory.

Information Sharing:

• We may share personal, company, and business information with law enforcement and investigative agencies upon valid requests. This includes physical post or copies held for clients involved in investigations.

DATA PROTECTION AND GDPR

Secure Data Handling:

• All client data is securely stored on our servers. We adhere to GDPR regulations, ensuring that personal data is retained only for the necessary purposes for which it was collected.

Retention Policy:

• Under Money Laundering Regulations, Customer Due Diligence (CDD) documents must be retained for a minimum of 5 years. Requests for data deletion within this period will not be entertained, even if the service is canceled within our 14-day money-back period.

CYBERSECURITY AND OFFENSES

Site Misuse Prohibition:

• Users must not misuse our site by introducing malicious material like viruses or attempting unauthorized access to our servers.

Legal Consequences:

• Breaching this provision constitutes a criminal offense under the Computer Misuse Act 1990. We will report any such breach to law enforcement authorities and cooperate in disclosing the offender’s identity.

Liability Disclaimer:

• We are not liable for any loss or damage resulting from cyberattacks or harmful material that may infect users’ devices due to site usage or downloading materials from our site or linked websites.

LINKING GUIDELINES

Linking to Our Site:

• You are permitted to link to our homepage, provided it is done fairly and legally, without damaging our reputation or exploiting it. However, you must refrain from suggesting any association, approval, or endorsement on our part where none exists.

Ownership Requirement:

• Links to our site must not be established from websites that are not owned by you.

Restrictions:

• Our site must not be framed on any other site, and links should only be directed to our homepage. We reserve the right to withdraw linking permission without notice if necessary.

Compliance Requirement:

• Websites linking to ours must comply with the content standards outlined in our acceptable use policy.

Alternative Use of Material:

• If you wish to use material from our site in a manner other than what is stated above, please contact us through our usual channels.

OUTBOUND LINKS

Informational Links:

• Links from our site to other third-party sites and resources are provided for informational purposes only. We do not control the contents of these sites and accept no responsibility for them or any loss or damage that may occur from their use.

LEGAL JURISDICTION

Court Jurisdiction:

• Exclusive jurisdiction over claims arising from a visit to our site lies with the English Courts. However, we reserve the right to pursue legal action against breaches of these conditions in your country of residence or any other relevant country.

Governing Law:

• These terms of use and any related disputes or claims are governed by and construed in accordance with the law of England and Wales, including non-contractual disputes or claims.

CHANGES AND UPDATES

Revision Policy:

• We reserve the right to revise these terms of use at any time by updating this page. It is your responsibility to periodically review this page to stay informed of any changes, as they are binding upon you.

Superseding Provisions:

• Please note that some provisions in these terms of use may be overridden by provisions or notices published elsewhere on our site.

ADDRESSING YOUR CONCERNS

Concern Resolution:

If you have any concerns regarding the material appearing on our site, please reach out to us using our standard contact methods. We are here to assist you.